What utilities are included in my lease?
Lessee is responsible for all utilities. (30-60 days in arrears from time of move in. Monthly bills will vary based on usage.)
What kind of pets do you allow and what fees are involved?
Pets are accepted; breed and weight restrictions apply. A non-refundable pet fee of $300 is required per pet and an additional $20 per month per pet for pet rent; 3 pet maximum. Pet fees are not required for service animals.
What are the income and credit qualifications?
Total monthly household income (gross) must be at least three (3) times the amount of the apartment’s rental rate. Proof of income is required. (i.e. pay stubs) No unpaid rental related debt, no rental judgments or bankruptcies within the last twelve (12) months. Must pass third party credit screening.
Is my security deposit totally refundable?
If the apartment is left in a good, clean, move-in condition, the deposit will be refunded as long as lease terms were met.
How long is the term of the lease? Do you accept leases for short term leases?
We offer 3 – 18 month leases. Yes, we do offer 3 month leases.
Am I required to have renters insurance?
Renter’s insurance is required, and personal liability coverage must be provided before keys to apartment can be issued to new resident.
Do you offer furnished or corporate apartments?
Yes, we do offer furnished apartments.
If I need something repaired in my apartment, how do I get it fixed?
We offer a 24-Hour emergency maintenance services available. Resident can submit a maintenance request on the Resident Portal or call the office and notify a staff member. In the event of an after-hours maintenance emergency, resident may call (214) 296-2855 and press option 4 for maintenance then 2 for emegency maintenance.
When is my rent payment due? How can I pay my rent?
Rent is due on the 1st of the month. You can pay online via our Resident Portal. You may also pay with check or money order in the leasing office.
What day am I liable for a late charge?
Rent is due on the 1st and considered late after the 3rd. A $75 late charge will apply on the 4th of the month, and a $10 daily fee until rent is paid in full.
Do you have parking?
We offer access restricted indoor and reserved parking. Parking costs $100.00 - $200 monthly for each reserved space.
Does the property offer a fitness center?
Yes, we have a state-of-the-art fitness & health center including cardio and strength training equipment.
Does the property have a swimming pool?
We offer a spectacular amenity rooftop, featuring our spectacular pool, outdoor barbecue grilling stations, and ample lounge & dining seating areas.